1. Information we collect
Depending on how you use the website, Magekko may collect your name, email address, purchase details, account credentials, support messages, newsletter subscription data, and technical usage data.
2. How we use information
We use information to process orders, deliver downloads, manage accounts, respond to support requests, improve the website, prevent misuse, and comply with legal obligations.
3. Payment processing
Payments are processed by our payment provider. Magekko does not directly store your full payment card details. Payment data is handled under the provider's own terms and privacy practices.
4. Downloads and account history
Purchase records may be linked to your email address and, where relevant, associated with your account so you can access downloads and purchase history later.
5. Contact and support messages
If you contact Magekko, we may retain the information you provide so we can reply, keep a support history, and manage customer service more effectively.
6. Analytics and technical data
If analytics tools are enabled, the site may collect technical usage information such as pages visited, browser type, device data, and basic referral information to understand traffic and improve the store.
7. Legal basis and retention
Information is kept for as long as reasonably necessary to operate the business, maintain customer access, resolve disputes, meet legal obligations, and keep appropriate business records.
8. Sharing information
Information may be shared with service providers that help run the store, such as payment processors, hosting providers, analytics services, and email delivery providers, but only to the extent needed to operate the website.
9. Your rights
Depending on applicable law, you may have rights to request access to your personal data, correction, deletion, or restriction of processing. Requests can be sent through the contact page or to the legal email address shown on this site.
10. Policy updates
This policy may be updated as the website, tools, or legal obligations change. The latest version will always be published on this page.